PDPA & Privacy Policy

How your personal data is collected, used and protected on this website · Last updated: September 2026

Short version: this website's enquiry form sends your details directly to Honz of IQI Realty Sdn Bhd [E(1)1584] and they are used only to answer your enquiry about Ren Residence. We do not sell your data. You can ask us to delete it at any time by messaging 011-5394 0399.

1. Who this policy is from

This policy explains how personal data is handled on this website. It is issued under the Personal Data Protection Act 2010 (PDPA) of Malaysia. The data user is:

Honz, Registered Real Estate Negotiator, practising under IQI Realty Sdn Bhd, agency registration E(1)1584, company registration 1113417-U. 26 & 27th Floor, Millerz Square @ Old Klang Road, Megan Legasi, No. 357, Jalan Klang Lama, 58200 Kuala Lumpur. WhatsApp 011-5394 0399.

The developer of the project (Gaya Kuasa Sdn Bhd) is a separate entity and is not the data user for this website.

2. What we collect

Information you give us through the enquiry form. When you complete and submit the enquiry form we receive: your name, your phone number (WhatsApp), your email address if you choose to provide it, your preferred layout or unit type, and any message you include. None of this is required beyond name and phone number, and you can stop at any point.

Information collected automatically. Like most websites, we use cookies and similar technologies. These may collect your IP address, browser and device type, the pages you view, how long you stay, which buttons you click, and the site or advertisement that sent you here. This is used to understand how the website performs and to measure our advertising, not to identify you personally.

3. Why we use it

To reply to your enquiry and send you the e-brochure, floor plans and availability
To follow up about Ren Residence by WhatsApp, phone call or email
To arrange a sales gallery appointment or site visit if you want one
To pass your booking details to the developer only if you decide to proceed with a booking
To measure and improve our advertising and this website
To meet legal, regulatory and BOVAEP record-keeping obligations

We rely on your consent, given when you submit the form, and on our legitimate interest in responding to an enquiry you started.

4. Who we share it with

We do not sell your personal data, and we do not trade it to unrelated third parties or lead brokers. We may share it with:

IQI Realty Sdn Bhd — our registered agency, for supervision and compliance
Gaya Kuasa Sdn Bhd (the developer) — only if you choose to proceed with a booking, and only the details needed to process it
Service providers — WhatsApp (Meta), Google (Analytics, Ads) and our web host, which process data on our behalf under confidentiality obligations
Authorities — where we are required by Malaysian law to disclose

Some providers process data outside Malaysia. Where that happens, we rely on their own contractual and technical safeguards.

5. How long we keep it

We keep enquiry data for as long as needed to deal with your enquiry and any transaction that follows, and after that for as long as the law and BOVAEP record-keeping rules require. If nothing comes of an enquiry and you have not asked us to delete it, we generally hold it for up to 24 months and then remove it.

6. Your rights under the PDPA

You have the right to access the personal data we hold about you, correct anything inaccurate, withdraw consent and ask us to stop contacting you, ask for deletion (subject to any legal retention we are bound by), and limit how we process or disclose it.

To exercise any of these rights, message us on WhatsApp at 011-5394 0399.

7. Cookies

You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the website work.